Posts about retail

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(Holiday) Customers From Hell… And How To Handle Them

Another piece from my archives for Throwback Thursday this week! After I defended my PhD, I took a job at Chapters (best job for aspiring authors ever). Most of my customers were fabulous, but one was truly possessed by ... Read More  

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When Book Love Goes Badly Wrong

What’s the most trouble your book love has gotten you into? An out-of-control TBR pile? A spouse or parent wondering where all your money has gone? A concussion from walking into a street lamp while reading? Mine happened when ... Read More